Actress Shruti Haasan recently took to social media to express her frustration with IndiGo Airlines after experiencing a lengthy delay with no communication from the airline. Shruti shared her disappointment on X and Instagram, criticizing the airline for leaving her and other passengers stranded at the airport without any updates for over four hours.
In her post, Shruti wrote, “Hey, I’m not one to normally complain but @IndiGo6E you guys really outdid yourself with the chaos today. We’ve been stranded in the airport with no information for the past four hours; maybe figure a better way for your passengers, please? Information, courtesy, and clarity.”
Alongside the post, Shruti shared a video of herself visibly annoyed by the situation. On Instagram, she further vented her frustration, humorously captioning the clip with, “I’m about to (knife emoji) someone… still stuck at the airport.”
The actress’s post quickly went viral, with many fans and fellow travelers echoing her sentiments and sharing their own stories of frustrating flight experiences. While delays are not uncommon, Shruti’s criticism sheds light on the importance of communication and customer service during travel disruptions.
Her message also highlights the need for airlines to provide timely updates and support to their passengers. As one of the leading airlines in India, IndiGo faced criticism from many travelers who agreed that clarity and courtesy should be a priority, especially during unforeseen delays.
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